Renewal, Harmony & Balance
WE ARE OPEN!
We are officially open and we are proud to be Pledge Partner with ALX Promise.
Call us at (202) 425-4505
or click below to book your appointment
Service Process - Terms and Conditions for Our Services
Your Life Energy Holistic Center implemented and enhanced safety measures. We will consistently follow Universal Precautions (gloves, masks, face shields) and comply with the Alexandria Promise program (coordinated by the Health Department of Alexandria) for the welfare of our customers and team. This includes:
Wearing new disposable non-latex gloves, face mask and face shield.
Always washing and sanitizing our hands between patients.
Sanitizing office tools and equipment, wiping down head-rests, chairs, counter-tops and cabinets after each patient with the highest-level disinfecting towelettes designed for healthcare settings.
In addition to changing linens every time we have a new session we will be using UV Light Lamps to sanitize massage tables and linens before each session.
Bagging and heat sterilizing all our instruments.
Each consultation room has a UV-Light Air Filter and a fan to clear and circulate the air during your session.
In our non-treatment areas, we are increasing our diligence in wiping our counters, door knobs and kiosk tablets multiple times during the day with disinfectant wipes.
We have hand sanitizer available in the check-in and check-out desk counter for your use.
For Body Energy Work (holistic massage) and Facials, surgical masks will be provided in each session per customer (no personal masks) this an extra hygiene procedure.
We ask our patients and families for the following considerations:
Please arrive on time. We are "By Appointment Only." We do not have walk-ins or a waiting room.
When you arrive for your session, please turn off your phone and wear your mask (please bring your own) before entering our center. If you do not have a mask, we can provide one for a fee of $3.00. Go directly to the bathroom to wash your hands and then use the hand sanitizer. Then proceed to our suite and have your body temperature scanned. Then you will be guided to your assigned room for your session.
Go directly to the bathroom to wash your hands with soap for 20 seconds, dry your hands and then use the hand sanitizer. Then proceed to our suite and have your body temperature scanned. Then you will be guided to your assigned room for your session.
When using the toilet please use a wipe (located on top of the toilet tank), press down the lever very strongly all the way down and lift it up until it is completely flushed and then proceed to wash and disinfect your hands with soap, water and hand sanitizer.
If you, or anybody you have been in contact with recently, are feeling ill, or if you have traveled in an airplane recently, please call our office to reschedule your appointment. Please do not come into the office coughing or sneezing.
We are going to minimize our team's physical contact right for now, so we asked our team members not to shake hands or hug.
If you have any questions do not hesitate to call us.
Our payment and cancellation policies had to be changed for safety. Please take the time to get familiar with the process.
All our services will require full payment to secure your appointment. This will minimize touching and handling some personal items such as your credit cards or cash and augmenting your safety during your visit.
If you have an eGift or Gift Certificate, please call us at (202) 425-4505 , we will assist you scheduling your session, go over the COVID Waiver, Terms and Conditions Services for your agreement and process your payment for any remaining balance.
If your session is booked by phone, you will be able to pay at the time of your call, go over the COVID Waiver and the Terms and Conditions Services for your agreement. Again, this will minimize touching and handling some personal items such as your credit cards or cash and augmenting your safety during your visit.
All invoices for any session request, will be due on the same day it is sent to you. If your payment is not received 48 hours prior to the appointment, sadly your session will be canceled.
Special Offers: All special offers are required to be paid in full.
Our cancellation policy: Payment will be refunded by check, it will be given or sent to the person who made the payment (minus 6% processing fee) if you cancel 48 hours prior to the appointment.
If you cancel 24 hours prior to your scheduled session, only 44% of your payment is refundable.
There is not refund for the fallowing:
- You cancel your appointment on the same day of your session.
- You do not show for your session and/or you do not notify us that you are not able to come.
If you reschedule your appointment at least 24 hours prior to your scheduled session your payment will be credited to your new session.
Any other additional balances for extra services occurring on the day of your appointment (i.e. skin care products, oils, etc.) will be due at the end of your session on the day of your appointment. This additional balance will be processed in front of you as quickly as possible. We will show it you to you and press the button for you (avoiding unnecessary touching of any screen or other items).
Please be advised that your appointment does not include tip. If you wish to give a tip to our practitioner we can include it in your payment.
Thank you for your understanding.
We will continue to monitor various medical institutions and surgical association recommendations along with those of the CDC and other governmental departments and act accordingly, we hope our efforts help put you at ease.
Please feel free to contact our office with any questions or concerns you may have during this time at